Did you know that companies spend up to 20% of their revenue managing inefficient IT? What if that time and money could be redirected to development? Imagine if everyone in your company could focus entirely on their core tasks and you could focus on strategic business development. But in reality, someone is constantly wasting time trying to configure the internet, fix software glitches, or find a solution to a downed system. These seemingly minor difficulties gradually pile up, distracting you from what’s important and inhibiting growth.
If IT responsibilities are becoming a burden for you, it’s a signal that it’s time to rethink your approach. Here is an overview of 15 IT outsourcing Poland. Outsourcing IT tasks allows businesses to get rid of routine problems, focus on key goals, and cut costs. Below you will find out what signs will tell you that it’s your time to make such a move.
- You are not coping with current IT tasks
If solving IT problems has become a constant headache, it indicates a lack of resources or competences in the team. First among the possible issues are constant IT system failures and security vulnerabilities, which are solved by regular software updates and therefore require time and effort. Internal employees often lack either the time or the expertise to fix concerns promptly. This has consequences — downtime, reduced productivity and customer dissatisfaction.
Small retail businesses with multiple outlets are most susceptible to these issues — they are constantly experiencing system failures during peak periods. Some try to strengthen their in-house T department by hiring additional staff, but in business terms this is an inefficient solution: salary and training costs are too high, and covering all the needs of the business requires broad expertise that cannot always be found in one person. In search of a solution, businesses are coming to the services of outsourced IT providers. These are companies whose professional staff solve problems proactively: they monitor systems, perform preventative maintenance and fix problems before they damage your business.
- IT costs are rising and spiraling out of control
IT equipment breakdowns, emergency repairs and challenges to meet new security or regulatory requirements all increase costs unpredictably. Difficulties in financial forecasting tend to negatively impact budgets. Many IT companies offer solutions to these problems on fixed rate plans, this approach avoids unexpected costs by being able to plan your budget in advance and get the full range of services your business needs.
As a demonstration, here is a real-life example from N-iX. A startup — the client of last, which was developing a mobile application — was facing a sharp increase in IT costs due to a growing user base; related issues: lack of server capacity, increased scaling costs, support costs and inefficient resource management. Switching to a fixed service model with an IT provider helped start-ups not only stabilise their budgets, but also gain access to modern tools and professional support, which accelerated the release of upgrades. To back this up, Deloitte shows that using IT outsourcing services helps reduce operating costs by 15-25%.
Benefits of IT outsourcing
| Problem | Outsourcing solution | Advantages |
| Frequent failures and downtime | Constant monitoring | Increased operational stability |
| Rising unpredictable expenses | Fixed cost of services | Transparency and cost control |
| Lack of internal expertise | Access to qualified specialists | Modern and effective solutions |
| High risks of data loss | Proactive protection and updates | Reducing the likelihood of incidents |
So why, with such benefit figures, are not 100% of companies using IT outsourcing services, for example, from Poland, which are known for its high level of skills and ranked third in the Skillvalue ranking? Companies are afraid that off-the-shelf tariffs will not consider their individual characteristics. However, most providers work with the customer in mind, creating flexible and adaptive solutions. Alternatively, you can rely on on-call services. But this approach doesn’t solve problems in the long term, as it doesn’t address the causes of the issues in question.
- IT distracts the team from important tasks
Every hour spent dealing with technical issues is a missed business opportunity. The problem is that business owners and managers spend significant time on IT challenges: software updates, server configuration or data recovery. Employees who lack the appropriate skills take on these tasks, which in turn reduces their productivity and motivation.
As it is already easy to foresee, this solution is also on the plane of outsourcing IT functions, which allows teams to focus on their main business goals. Experts will take care of all the technical side of things, giving you peace of mind and reassurance. To convince you, here’s a case study: According to N-iX statistics, online sales companies lose up to 15 staff hours per month trying to solve IT system problems. After outsourcing these responsibilities to a service provider in discussion, this time was put back into work, allowing the company to increase revenue by 30% in one year. CIO Advise takes a closer look at the habits of IT staff.
Fear of losing control of processes stops most businesses moving to an IT outsourcing solution. Consider the counterargument of the latter: modern IT providers offer transparent reporting, regular consultation and the ability to monitor through online platforms. And so, if IT tasks are starting to eat up your team’s time, it suggests they’re better left to the professionals.
IT outsourcing companies for 5 business sectors
| Industry | IT outsourcing services |
| Financial services | – Development and support of fintech applications (banking applications, payment systems)- Data management and analytics (Big Data, BI)- Cybersecurity and data protection- Support for risk management systems- Integration with ERP and CRM for banks and financial organizations |
| Healthcare | – Development of medical portals and mobile applications- Processing and storage of medical data (EMR/EHR)- Telemedicine and IoT solutions for health monitoring- Protection of patient personal data (HIPAA and other standards)- Technical support for medical equipment |
| Retail | – Development and support of online stores (eCommerce platforms)- Implementation and support of POS systems- Analysis of consumer behavior using AI- CRM integration for customer management- Development of loyalty applications and personalized offers |
| Production | – Development of IoT solutions for production automation- Supply chain management (SCM systems)- Integration of ERP systems for resource management- Support solutions for predictive maintenance of equipment- Automation of warehouse processes management |
| Education | – Development of platforms for online learning (LMS systems)- Creation of VR/AR solutions for interactive learning- Technical support for educational portals- Integration of AI-based solutions to personalize learning- Managing student and teacher databases |
Conclusion: Outsourcing as a step towards business growth
If you recognize your business in this text, then it’s time to think about outsourcing. Persistent IT problems, rising costs and loss of focus on core tasks are signs you can’t ignore. Don’t let pseudo-logical questions like ‘Is it too expensive?’ derail you. The reality is that an IT outsourcing approach can reduce long-term costs. And concerns about losing control of your own project are addressed with modern technology that provides transparency. Don’t let IT issues hold your business back. Find the right partner today, like one of these 15 IT outsourcing services from Poland, and let the experts handle your IT. Get started now!
